Frequently Asked Questions

Do the glasses protect against UV?

Yes. All our glasses are equipped with UV protection suitable for daily use.

How much does delivery cost?

Delivery is free for a large part of Reunion Island thanks to our weekly tour. Express options are also available. See details of zones on the Delivery & Returns page.

Can I return my order?

Yes. You have a 14-day period, provided the glasses are returned new and in their original packaging.

What payment methods do you accept?

We accept credit card payments via Stripe and Shopify Payments.

When will I receive my order?

Depending on the chosen option:

• Weekly delivery
• Express delivery within 24 to 48 hours
• BORAÏA meeting point

What size should I choose?

Our frames are designed in a single adult size, suitable for most face shapes. Consult our size guide to choose the shape that suits your face.

How do I care for my glasses?

With lukewarm water and a drop of mild soap, then dry with the provided microfiber cloth. Avoid alcohol, acetone, and paper tissues, which scratch the lenses. After swimming, rinse with fresh water: dried salt is abrasive.